Prescriptions
Prescriptions
Dispensing patients prescriptions
Prescription Ordering Direct service (POD)
Prescription Ordering Direct service (POD) gives you access to a team who specialise in prescribing. It helps to relieve pressure on the telephones, free up staff time to support the GP's and to help with safe prescribing.
How to access POD
Email: shropshire.pod@nhs.net
Go online and fill in a request form: www.shroptelpod.nhs.uk
Please call 0333 358 3509 to order between 9am and 5pm
You can also
- order through your NHS APP
- using the green repeat prescription slip
Collecting your prescription
Prescriptions for all non dispensing patients are no longer printed and will now be transmitted electronically to the pharmacy of their choice. Patients should not need to attend surgery to collect their repeat prescription. Patients who have not yet nominated a destination for their prescriptions, please visit your pharmacy of choice and ask them to arrange your nomination.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Electronic prescription service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
For further information on:
- Choosing a pharmacy or other dispenser
- Cancelling or changing your choice of pharmacist or dispenser
- What can I do if I'm unhappy with the process?
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Dispensing Patients - telephone 01902 373725 between 12pm and 2pm for any queries
- complete an online request using the link on our home screen
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.